FAQ

Frequently Asked Questions

Question:
What is the latest time I can order for next day delivery?

Answer:
For overnight deliveries, your order must be placed before 1 pm. Eastern Time, Sunday through Friday.

Question:
What is the difference between a hard-shell and a soft-shell lobster?

Answer:
In the summer lobsters shed their shells so that they can grow. Once the lobsters have shed their shells, there are new soft shells underneath. These shells will harden over the course of time and as the water gets colder. Since the lobsters shed their shells in order to have room for growth the following year, there is less meat inside a soft shell lobster than there is in a hard-shell lobster of the same size (this also accounts for their lower prices). Even though there is less meat in soft-shells than in hard-shells, many people prefer the taste of the soft-shells, considered sweeter and more tender than the hard-shells.

Question:
What’s your minimum order for delivery?

Answer:
12ct Lobsters, FedEx next day, otherwise you would pay more for freight than value of lobsters.

Question:
Can you Fax or Email Prices?

Answer:
Yes, The first of every week.

Question:
What are your freight charges?

Answer:
12ct lobsters FedEx next day $3.40 per lb NW
24ct lobsters FedEx next day $2.74 per lb NW
100 lb min pick up for local airport $ .80-$1.50 per lb NW

Question:
Are there any charges for shipping materials?

Answer:
$10.00 charge for packaging materials, styro-foam lined box, gel ice packs & seaweed.

Question:
What other seafood from Maine do you sell?

Answer:
Steamers, Clams, Mussels, Oysters are our best selling items. Other items are available in our product list.

Question:
How long will Lobsters survive in the walk-in after they arrive?

Answer:
Lobsters will survive 24 hrs with no water or ice on them.

Question:
How long will steamers, clams or mussels live in walk-in after they are delivered?

Answer:
Trayed out in the walk-in they should be used by 4 days following the delivery.